Built for UK small businesses

Don't let your leads go to voicemail.

Express Desk replies to messages and missed calls for you, so leads do not go cold and you stay focused on the work.

Check if this fits my business Book a Setup Call
🇬🇧 UK-based service 🧭 Clear boundaries 🤝 Human escalation

Instant replies, even after hours

Customers message at night. Express Desk responds straight away with your approved info, then flags anything that needs you.

Customer Do you have space today at 4pm?
Express Desk I've checked the diary. 4pm is booked, but I can fit you in at 4:30pm. Would that work?
Works with
92%

Enquiries answered within minutes

38%

Fewer missed leads after hours

6+ hrs

Admin time saved each week

Overview

Keep control. Capture every enquiry.

Express Desk handles routine questions and captures leads across calls and messages, then escalates anything that needs a human.

  • Fast setup and ongoing maintenance
  • Clear boundaries and human escalation
  • Designed for busy service businesses

Owner control

You decide the rules.

Express Desk follows your instructions exactly — when to reply, when to book, and when to stay silent.

Rules builder showing owner-controlled automation settings in Express Desk.

Channel hub

Connected to the tools you already use.

Express Desk channel hub showing integrations including Instagram, Facebook, WhatsApp, Twilio, Vapi, OpenAI, and Calendly.

After-hours coverage

Never miss a lead.

Works while you are busy. Works while you are asleep. Express Desk replies instantly and converts missed calls into booked appointments.

Phone interface showing a missed call, AI auto-reply message, and a Calendly booking confirmation with the headline Works while you're busy. Works while you're asleep.